Delivery and Returns

We aim to dispatch all orders within 1–2 working days.

UK Standard Delivery

  • Estimated delivery: 2–4 working days after dispatch.

UK Express Delivery

  • Estimated delivery: 1–2 working days after dispatch.

Please note that delivery times are estimates and may be affected by courier delays, public holidays, or busy periods.

Tracked Shipping

All orders are shipped using a fully tracked delivery service.

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number, allowing you to follow your parcel every step of the way until it arrives.

Returns

We hope you love your purchase. If you're not completely satisfied, you can return eligible items within 14 days of receiving your order.

To be eligible for a return:

  • Items must be unworn, unwashed, and in their original condition.
  • All original tags must still be attached.
  • Items must be free from makeup, deodorant, perfume, or any other marks.
  • For hygiene reasons, we cannot accept returns on:
  • Bodysuits (if the hygiene seal has been removed or damaged)
  • Earrings
  • Gift cards
  • Sale or clearance items (unless faulty)

Customers are responsible for return postage costs unless the item is faulty or we have sent the wrong item.

Once your return has been received and inspected, your refund will be processed to your original payment method within 5–10 working days.

Damaged or Incorrect Items

If you receive a faulty, damaged, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos so we can resolve the issue as quickly as possible.

Need Help?

If you have any questions about your order, delivery, or returns, please contact our customer support team and we'll be happy to help.

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